Privacy Policy

1. Information We Collect

Ruteo AI ("we," "us," or "our") provides a fleet tracking and service management platform for business use. This Privacy Policy describes how we collect, use, and protect information when you use our mobile application and related services. We collect the following categories of information:

• Contact and account information (name, email address, phone number)
• Organization information (employer, role, and associated account details)
• Location data (GPS) for live fleet tracking and route optimization
• Service and operational data (work orders, status updates, timestamps)
• Digital signatures obtained in connection with service confirmation
• Authentication and account access data necessary to use the service

2. How We Use Information

We use the information we collect solely for operational and service-related purposes. These include: operating and maintaining the platform; providing role-based access (e.g., Supervisor, Mechanic) in accordance with your organization's configuration; enabling live fleet and location tracking and route optimization; managing work orders and service activities; verifying service completion, including through digital signatures; and communicating with you regarding your account or our services. We do not use your information for third-party advertising. We do not sell your personal information.

3. Data Sharing

We do not sell personal information. We may disclose information only as necessary: (a) to your employer or the organization that has authorized your access to Ruteo AI; (b) to service providers that support our infrastructure (such as cloud hosting), under contractual terms that protect your data; or (c) when required or permitted by applicable law. Any disclosure is limited to what is reasonably necessary for the stated purpose or legal obligation.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Data may be processed and stored in secure cloud infrastructure with access controls, encryption where appropriate, and other safeguards consistent with industry practices.

5. Data Retention

We retain your information for as long as your account remains active or as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required for these purposes, we delete or anonymize it in accordance with our retention policies.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, or to request data portability. Where access to Ruteo AI is administered by your employer, you may need to contact your organization to exercise certain rights. You may also contact us using the information below. We will respond to valid requests in accordance with applicable law.

7. Third-Party Services

Our platform may use third-party services for infrastructure, hosting, analytics, or other operational purposes. Such providers are selected with regard to security and confidentiality and are contractually required to protect your data and use it only for the purposes we specify. We do not use your information for third-party advertising.

8. Children's Privacy

Ruteo AI is intended for business use by authorized users of organizations. We do not knowingly collect personal information from individuals under the age of 13 (or the applicable age of consent in your jurisdiction). If you believe we have collected such information, please contact us and we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the current version on this page and update the Effective Date accordingly. Your continued use of the service after changes take effect constitutes acceptance of the revised policy. We encourage you to review this page periodically for updates.

10. Contact Information

For questions or requests regarding this Privacy Policy or our data practices, please contact us at privacy@ruteo.ai.